Contact Us
Get in touch with questions, feedback, or security reports
General Inquiries
For general questions, feedback, or suggestions about this site, contact us at:
We typically respond within 2-3 business days. Please note that we cannot provide individual technical support for legacy software products.
Security Issues
If you've discovered a security issue with this site (not the software we document), please report it responsibly:
Email: security@cryptoexpert-online.com
Include details of the issue, steps to reproduce, and any proof-of-concept code (if applicable). We'll acknowledge receipt within 48 hours and work to address valid security concerns promptly.
Reporting Unsafe Download Sources
If you've encountered a website hosting trojanised or malicious versions of CryptoExpert 8, Master Voyager, or other security utilities, please let us know. We can't take down these sites, but we can add warnings to our documentation to help protect other users.
Email: abuse@cryptoexpert-online.com
Include the URL, details of what makes it suspicious (malware detection, incorrect checksums, etc.), and any supporting evidence.
Content Suggestions
If you'd like to suggest new guides, request coverage of specific encryption tools, or point out errors in existing content, we welcome your input.
Email: info@cryptoexpert-online.com
We can't guarantee we'll implement every suggestion, but we read all feedback and prioritize improvements that help the broader community.
What We Don't Provide
Important Limitations
- Individual technical support: We can't troubleshoot your CryptoExpert 8 installation or recover forgotten passwords. For modern tools (BitLocker, VeraCrypt), consult their official documentation.
- Software downloads: We don't host installer files. See our download safety guidance instead.
- Legal or compliance advice: We provide technical information, not legal counsel. Consult qualified professionals for compliance requirements.
- Vendor support: We are not affiliated with InterCrypto or the original software vendors. We cannot provide official support for their products.
Social Media & Community
Currently, we do not maintain official social media accounts. Beware of impersonators on Twitter, Facebook, or other platforms claiming to represent CryptoExpert Online. Our only official communication channels are:
- This website (cryptoexpert-online.com)
- Email addresses listed on this page (@cryptoexpert-online.com domain)
Privacy Note
When you contact us via email, we collect only the information you provide (name, email address, message content). We use this information solely to respond to your inquiry and do not share it with third parties. We retain correspondence for up to 12 months for reference purposes. See our Privacy Policy for more details.